Charles Alexander Short Stay

Guest Book for The Gateway Apartments

Dear Guests,

Welcome to your Charles Alexander Short Stay apartment, at The Gateway Apartments.

We wish you a happy and relaxing time during your stay. So why not begin by putting your feet up and enjoying a cup of tea or coffee and biscuits with our compliments.

We ask that you take a few moments to read the following information, which we hope you may find helpful whilst visiting Blackpool.

Wi-Fi

We offer free Wi-Fi in all of our apartments and the code is displayed in each apartment. Please do not remove the Wi-Fi devices from the apartments.

Do's and Don'ts!

Heating – all apartments are electric heating throughout which can be switched on/off as desired. Do please turn the heating off when not required and when the apartment is not in use.
Rubbish – Please ensure bins are emptied at the end of your stay, and use recycling bins where available. Bins are at the rear of the property. Gate Code: c3678X
No Smoking / No Candles Policy
A charge of £250 will be made if evidence of smoking is found in the apartment.
Electrical Equipment & Chargers – please do ensure that these are unplugged at night and when leaving the apartment unattended.
Noise –  As with all apartment living you may be aware of noise from other apartments in the building. With respect we ask you to consider other residents particularly between the hours of 10:00PM and 8:00AM.

Entrance Door & Apartment Door – Please do ensure the main entrance doors are secure after entering and departing the building. This is for your own and other residents’ security.

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We ask that internal doors are closed at night to reduce the risk of any fire spreading.

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Breaks and Spills

Please inform us of any breakages so we can provide replacements. Also please let us know of any spills and stains which may need our attention. There may be a charge involved.

Departure Day and Time
At the end of your stay please leave the apartment by 10:00AM and return your keys to the lock box. Please ensure bins are emptied at the end of your stay.

Instruction Manuals
We have placed instruction manuals for the electrical equipment in a separate folder. Please leave these in the apartment so other guests may refer to them as required.

Bedding and Towels
For stays of more than one week we will provide a change of bedding for each bedroom and fresh towels for the bathroom and kitchen. If you require a more frequent change we are happy to arrange this for a small additional charge.

Hairdryer
A hairdryer is supplied and can be found in the drawers in the bedroom.
Ironing
An iron and ironing board is available in the apartment for your use.
Emergency Lighting
In case of electrical failure or in the event of a fire, emergency lights are situated in the communal areas.

Parking

Please note there is no on-street parking available outside the apartments and limited parking in central Blackpool. The nearest car park to the apartments is East Topping Street which is behind the building. You can find more information about it here:

Local Shops & Supermarkets
Blackpool is supported by several large supermarkets.
The closest one to The Gateway is Sainsbury’s on Talbot Road, a five-minute walk.

Public Transport and taxis
Central Blackpool is supported by an excellent public transport hub with access to buses, trams and taxis to all areas of the coast.

The closest tram stop to the apartments is located opposite Blackpool Tower. Trams run every 15 minutes to Starr Gate to the south and Fleetwood to the north. For fares and ticket information, please visit: Blackpool Transport

Several bus routes can be found on Talbot Road which is located by turning right out of The Gateway apartments. Blackpool’s main bus station can be found on Bank Hey Street, a five-minute walk from the apartments.

There are a number of taxi services operating in Blackpool, including Premier Taxis (01253 401000) C Cabs (01253 292929) and BlackTax (01253 596596) Please note that Blackpool does not operate an Uber service.

Restaurants
Blackpool has a great selection of restaurants and fine dining with eateries to suit all taste buds. From traditional fish & chips on the Promenade to some five-star dining establishments across the town centre. For a comprehensive list of all the best, please visit: Visit Blackpool.

You will find a CA Guest Discount Card in your apartment, these can be used to get money off at participating local businesses. There’s a list of these attached to the card.

FIRE SAFETY

We consider our guests’ safety and the risk of fire to be of utmost importance. We have a comprehensive fire risk assessment, which is reviewed annually. The apartment is fitted with smoke detectors, which will alert you should a fire start. There are manual call points in the communal areas outside the apartment. Please use these in an emergency ONLY.

A fire blanket is located in the kitchen.

Water fire extinguishers are located in the communal areas/corridors.
Escape Plan
To exit the building please follow the FIRE EXIT SIGNS in the communal areas.

What to do in the event of a fire? – !! GET OUT, STAY OUT !!
  1. If safe to do so, evacuate the building using the stairs. Leave your belongings behind.

  2. Raise the alarm to other residents by breaking the glass on the manual call point.

  3. Go to the assembly point.

  4. Contact the fire service on 999.

EMERGENCY CONTACT NUMBERS

For Fire, Police, Ambulance, or Coast Guard call 999.

CHARLES ALEXANDER SHORT STAY

Out of hours emergency numbers:
call 01253 486009 and press ‘option 2’, or call 07861 394856.

Carbon Monoxide Advice
For your safety, a carbon monoxide detector is located in the hallway. If the alarm sounds, please open all windows and doors, evacuate the building and call Gas Emergency Services on 0800 111 999. Please seek medical advice.

Medical Contacts
For less urgent medical needs call 111.

Accident & Emergency Department
Blackpool Victoria Hospital, Whinney Heys Road, Blackpool FY3 8NR. Telephone: 01253 300000

Walk in Centre & Emergency Dental Care
Whitegate Health Centre, 150-158 Whitegate Drive, Blackpool, FY3 9ES, Telephone: 01253 953953 for Walk in Centre. Telephone: 0300 1234 010 for Dental Care.