Charles Alexander Short Stay

Guest Book for Windmill House

Dear Guests,

Welcome to your Charles Alexander Short Stay at Windmill House.

We wish you a happy and relaxing time during your stay. So why not begin by putting your feet up and enjoying a cup of tea or coffee and biscuits with our compliments.

We ask that you take a few moments to read the following information, which we hope you may find helpful whilst visiting St. Annes.


We offer free WiFi and the code is displayed in the apartment and included in your check in details. Please do not remove wifi devices from the apartment. 

Do's and Don'ts!

Heating -The apartments are electric heating throughout which can be switched on and off as desired. Do please turn the heating off when the apartment is not in use.

Rubbish – Please ensure bins are emptied at the end of your stay and use recycling bins where available. Bins are located at the front of the property in the bin store on the forecourt.

No Smoking / No Candles Policy
A charge of £250 will be made if evidence of smoking is found in the apartment.

Electrical Equipment & Chargers – Please do ensure that these are unplugged at night and when leaving the apartment unattended.

Noise – With respect we ask you to consider other residents particularly between the hours of 10pm and 8am.

Entrance Door & Apartment Door – Please do ensure the main entrance doors are secure after entering and departing the building. This is for your own and other resident security.


We ask that internal doors are closed at night to reduce the risk of any fire spreading.


Breaks and Spills

Please inform us of any breakages so we can provide replacements. Also please let us know of any spills and stains which may need our attention. There may be a charge involved.

Departure Day and Time
At the end of your stay please leave the apartment by 10:00AM and return your keys to the lock box. Please ensure bins are emptied at the end of your stay.

Instruction Manuals
We have placed instruction manuals for the electrical equipment in a separate folder. Please leave these in the apartment so other guests may refer to them as required.
Bedding and Towels
For stays of more than one week we will provide a change of bedding for each bedroom and fresh towels for the bathroom and kitchen. If you require a more frequent change we are happy to arrange this for a small additional charge.
A hairdryer is supplied and can be found in the drawers in the bedroom.
An iron and ironing board is available in the apartment for your use.


Limited on-site parking is available on the forecourt. This cannot be reserved and is on a first come, first served basis. 

Street parking is available next to and nearby to the apartments however this is subject to availability and restrictions on certain streets. 

You may wish to pre-book parking at Sainsbury’s, which is around a 2-3 minute walk away. Parking can be booked from £1.20 per 24 hours. To book parking online please go to and select St Anne’s (St Andrews Road North, FY8 2DH).

Public Transport and taxis
The Square in St. Anne’s offers a bus service. There is a railway station on St Andrews Road North FY8 2JE with trains to Blackpool, Lytham, Preston and beyond.

Premier Fylde Taxis: 01253 711111

Whiteside Taxis: 01253 711611

Local Shops & Supermarkets
You will find a selection of local shops on your doorstep, including Sainsburys, Aldi, M&S Food and Tesco Express, all within walking distance of the apartment. 

St. Anne’s has several restaurants and cafes. In addition, a few miles away, Lytham has a wide choice of restaurants, pubs and wine bars catering for all tastes. Lytham is about a 10 minute car journey away and can also be accessed by bus, train or taxi.


We consider our guests’ safety and the risk of fire to be of utmost importance. We have a comprehensive fire risk assessment, which is reviewed annually. The apartment is fitted with smoke detectors, which will alert you should a fire start. There are manual call points in the communal areas outside the apartment. Please use these in an emergency ONLY.

A fire blanket is located in the kitchen.

Escape Plan
To exit the building please follow the FIRE EXIT SIGNS in the communal areas.

What to do in the event of a fire? – !! GET OUT, STAY OUT !!
  1. If safe to do so, evacuate the building at your nearest exit point. Leave your belongings behind.
  3. Raise the alarm to other residents by breaking the glass on the main call point.
  5. Go to the assembly point.
  7. Contact the fire service on 999.


For Fire, Police, Ambulance, or Coast Guard call 999.


Out of hours emergency numbers:
call 01253 486009 and press ‘option 2’, or call 07861 394856.

Carbon Monoxide Advice
For your safety, a carbon monoxide detector is located in the apartment. If the alarm sounds, please open all windows and doors, evacuate the apartment and call Gas Emergency Services on 0800 111 999. Please seek medical advice.

Medical Contacts
For less urgent medical needs call 111.

Accident & Emergency Department
Blackpool Victoria Hospital, Whinney Heys Road, 
Blackpool FY3 8NR. Telephone: 01253 300000 

Walk in Centre & Emergency Dental Care
Whitegate Health Centre, 150-158 Whitegate Drive, 
Blackpool, FY3 9ES, Telephone: 01253 953953 for Walk in Centre.
Telephone: 0300 1234 010 for Dental Care.

Doctors Surgeries
Poplar, Parcliffe & Clifton Medical Practices: 
Durham Avenue, St Annes, FY8 2EP.
Telephone: 01253 955680

Boots: 3-5 St Annes Road West, St Annes, FY8 1SB
St Annes Pharmacy, 56 St Alban’s Rd, Lytham, Saint Annes FY8 1TH