Charles Alexander Short Stay

Guest Book for St Annes

Dear Guests,

Welcome to your Charles Alexander Short Stay apartment.

We wish you a happy and relaxing time during your stay. So why not begin by putting your feet up and enjoying a cup of tea or coffee and biscuits with our compliments.

We ask that you take a few moments to read the following information, which we hope you may find helpful whilst visiting St. Annes.

Wi-Fi

We offer free Wi-Fi in all of our apartments and the code is displayed in each apartment. Please do not remove the Wi-Fi devices from the apartments.

Do's and Don'ts!

Heating – all apartments are electric heating throughout which can be switched on/off as desired. Do please turn the heating off when not required and when the apartment is not in use.
Old Bank apartments only – The apartment has gas central heating throughout which has pre-set timings. We respectfully ask that you do not alter these settings however you may boost the heating at any time by pressing the ‘+’ button on the portable thermostat control.

Rubbish – please ensure bins are emptied at the end of your stay, and use recycling bins where available. Windmill House – bin store on forecourt, Pavilion View – bins at the rear, The Old Bank, bins inside the blue side gate at Back St Anne’s Road West.

No Smoking / No Candles Policy
A charge of £250 will be made if evidence of smoking is found in the apartment.
Electrical Equipment & Chargers – please do ensure that these are unplugged at night and when leaving the apartment unattended.

Noise –  As with all apartment living you may be aware of noise from other apartments in the building. With respect we ask you to consider other residents particularly between the hours of 10:00PM and 8:00AM.

Entrance Door & Apartment Door – Please do ensure the main entrance doors are secure after entering and departing the building. This is for your own and other residents’ security.

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We ask that internal doors are closed at night to reduce the risk of any fire spreading.

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Breaks and Spills

Please inform us of any breakages so we can provide replacements. Also please let us know of any spills and stains which may need our attention. There may be a charge involved.
Departure Day and Time
At the end of your stay please leave the apartment by 10:00AM and return your keys to the lock box. Please ensure bins are emptied at the end of your stay.
Instruction Manuals
We have placed instruction manuals for the electrical equipment in a separate folder. Please leave these in the apartment so other guests may refer to them as required.
Bedding and Towels
For stays of more than one week we will provide a change of bedding for each bedroom and fresh towels for the bathroom and kitchen. If you require a more frequent change we are happy to arrange this for a small additional charge.
Hairdryer
A hairdryer is supplied and can be found in the drawers in the bedroom.
Ironing
An iron and ironing board is available in the apartment for your use.
Emergency Lighting
In case of electrical failure or in the event of a fire, emergency lights are situated in the communal areas.

Parking

Windmill House – There is limited parking on-site, which is available on a first come, first served basis.

A multi-storey car park (Euro Car Park) is available on St Georges Road, St. Anne’s, FY8 2AE which is only a short walk away from the apartment.

Parking at the Sainsbury’s car park may also be pre-booked via the website www.horizonspaces.co.uk.

24-hour parking is also available for £3.50 at St Annes train station, next to Sainsbury’s.

Public Transport and taxis
The Square in St. Anne’s offers a good bus service. There is a railway station on St Andrews Road North FY8 2JE with trains to Blackpool, Lytham, Preston and beyond. 

Premier Fylde: 01253 711111.

Whiteside Taxis: 01253 711611

Local Shops & Supermarkets
You will find a selection of local shops on your doorstep and there is a good choice of Supermarkets including Sainsbury’s, Aldi, M&S Food, and Tesco express, all within walking distance of the apartment.

FIRE SAFETY

We consider our guests’ safety and the risk of fire to be of utmost importance. We have a comprehensive fire risk assessment, which is reviewed annually. The apartment is fitted with smoke detectors, which will alert you should a fire start. There are manual call points in the communal areas outside the apartment. Please use these in an emergency ONLY.

A fire blanket is located in the kitchen.

Water fire extinguishers are located in the communal areas/corridors.
Escape Plan
To exit the building please follow the FIRE EXIT SIGNS in the communal areas.

What to do in the event of a fire? – !! GET OUT, STAY OUT !!
  1. If safe to do so, evacuate the building using the stairs. Leave your belongings behind.

  2. Raise the alarm to other residents by breaking the glass on the manual call point.

  3. Go to the assembly point.

  4. Contact the fire service on 999.

EMERGENCY CONTACT NUMBERS

For Fire, Police, Ambulance, or Coast Guard call 999.

CHARLES ALEXANDER SHORT STAY

Out of hours emergency numbers:
call 01253 486009 and press ‘option 2’, or call 07861 394856.
Carbon Monoxide Advice
For your safety, a carbon monoxide detector is located in the hallway. If the alarm sounds, please open all windows and doors, evacuate the building and call Gas Emergency Services on 0800 111 999. Please seek medical advice.

Gas Safety – The Old Bank apartments only
In an emergency the gas can be turned off at the valve which is located through a locked door on the left-hand side of the bin area. Please access this area via the gate on Back St. Anne’s Road West. The key is located on the hooks in the entrance hallway of the apartment.

Medical Contacts
For less urgent medical needs call 111.

Accident & Emergency Department
Blackpool Victoria Hospital, Whinney Heys Road, 
Blackpool FY3 8NR. Telephone: 01253 300000 

Walk in Centre & Emergency Dental Care
Whitegate Health Centre, 150-158 Whitegate Drive, 
Blackpool, FY3 9ES, Telephone: 01253 953953 for Walk in Centre.
Telephone: 0300 1234 010 for Dental Care.

Doctors Surgeries

Poplar, Parcliffe & Clifton Medical Practices: 
Durham Avenue, St Annes, FY8 2EP.
Telephone: 01253 955680

Chemists
Boots: 3-5 St Annes Road West, St Annes, FY8 1SB
St Annes Pharmacy, 56 St Alban’s Rd, Lytham, Saint Annes FY8 1TH