Charles Alexander Short Stay

Guest Book for Highcliffe Apartments

Dear Guests,

Welcome to your Charles Alexander Short Stay apartment, at Highcliffe Apartments.

We wish you a happy and relaxing time during your stay. So why not begin by putting your feet up and enjoying a cup of tea or coffee and biscuits with our compliments.

We ask that you take a few moments to read the following information, which we hope you may find helpful whilst visiting Cleveleys.


We offer free Wi-Fi in all of our apartments and the code is displayed in each apartment. Please do not remove the Wi-Fi devices from the apartments.

Do's and Don'ts!

Heating – all apartments are controlled by gas central heating and are on a timer which cannot be changed. The radiators can be turned up or down using the radiator thermostat and there is an electric fire in each apartment. 

Rubbish – Please ensure bins are emptied at the end of your stay, and use recycling bins where available. Bins are at the back of the property.

No Smoking / No Candles Policy
A charge of £250 will be made if evidence of smoking is found in the apartment.

Electrical Equipment & Chargers – please do ensure that these are unplugged at night and when leaving the apartment unattended.

Noise –  As with all apartment living you may be aware of noise from other apartments in the building. With respect we ask you to consider other residents particularly between the hours of 10:00PM and 8:00AM.

Entrance Door & Apartment Door – Please do ensure the main entrance doors are secure after entering and departing the building. This is for your own and other residents’ security.


We ask that internal doors are closed at night to reduce the risk of any fire spreading.


Breaks and Spills

Please inform us of any breakages so we can provide replacements. Also please let us know of any spills and stains which may need our attention. There may be a charge involved.

Departure Day and Time
At the end of your stay please leave the apartment by 10:00AM and return your keys to the lock box. Please ensure bins are emptied at the end of your stay.

Instruction Manuals
We have placed instruction manuals for the electrical equipment in a separate folder. Please leave these in the apartment so other guests may refer to them as required.

Bedding and Towels
For stays of more than one week we will provide a change of bedding for each bedroom and fresh towels for the bathroom and kitchen. If you require a more frequent change we are happy to arrange this for a small additional charge.

A hairdryer is supplied and can be found in the drawers in the bedroom.
An iron and ironing board is available in the apartment for your use.
Emergency Lighting
In case of electrical failure or in the event of a fire, emergency lights are situated in the communal areas.


Street parking is available outside the apartments however this is subject to availability and restrictions.

Car parks with All Day (£3.50) and Overnight (£2.00) parking are available at Derby Road West and Derby Road East, FY5 1DE.

Public Transport and taxis
Cleveleys has its own bus station located on Victoria Square, FY5 1BP, which has frequent buses to Blackpool to the south and Fleetwood to the north.
A tram service also runs frequently from several stops in the town to Blackpool and Fleetwood. Cleveleys does not have its own train station.

Cleveleys Taxis: 01253 856767.
Ace Radio Cabs: 01253 856868.

Taxi ranks are located on Victoria Road West in the town centre.

Cleveleys has several restaurants and cafes. A few miles away in Blackpool there is a good choice of restaurants, pubs and wine bars catering for all tastes. Blackpool is about a 10 minute car journey away, and can also be accessed by bus, train or taxi.

Glasshouse Cocktail Bar & Bistro
6 Bispham Rd, Blackpool, Thornton-Cleveleys FY5 1DG
01253 829608

3 Bispham Rd, Cleveleys, Blackpool, Thornton-Cleveleys FY5 1DG
01253 828377

The Venue
North Promenade, Cleveleys, Thornton-Cleveleys FY5 1LW
01253 852143

For more information please visit:

Local Shops & Supermarkets
You will find a selection of local shops on your doorstep and there is a good choice of Supermarkets including Morrisons, Aldi and Lidl.

Carbon Monoxide Advice
For your safety, a carbon monoxide detector is located in the hallway. If the alarm sounds, please open all windows and doors, evacuate the building and call Gas Emergency Services on 0800 111 999. Please seek medical advice.


We consider our guests’ safety and the risk of fire to be of utmost importance. We have a comprehensive fire risk assessment, which is reviewed annually. The apartment is fitted with smoke detectors, which will alert you should a fire start. There are manual call points in the communal areas outside the apartment. Please use these in an emergency ONLY.

A fire blanket is located in the kitchen.

Water fire extinguishers are located in the communal areas/corridors.
Escape Plan
To exit the building please follow the FIRE EXIT SIGNS in the communal areas.

What to do in the event of a fire? – !! GET OUT, STAY OUT !!
  1. If safe to do so, evacuate the building using the stairs. Leave your belongings behind.

  2. Raise the alarm to other residents by breaking the glass on the manual call point.

  3. Go to the assembly point.

  4. Contact the fire service on 999.


For Fire, Police, Ambulance, or Coast Guard call 999.


Out of hours emergency numbers:
call 01253 486009 and press ‘option 2’, or call 07861 394856.

Medical Contacts
For less urgent medical needs call 111.

Accident & Emergency Department
Blackpool Victoria Hospital, Whinney Heys Road, 
Blackpool FY3 8NR. Telephone: 01253 300000

Walk in Centre & Emergency Dental Care
Whitegate Health Centre, 150-158 Whitegate Drive, 
Blackpool, FY3 9ES, Telephone: 01253 953953 for Walk in Centre.
Telephone: 0300 1234 010 for Dental Care.

Doctors Surgeries and Chemist
Cleveleys Group Practice, Kelso Ave, Blackpool, Thornton-Cleveleys FY5 3LF 01253 853992